Legal

Privacy Policy

This Privacy Policy explains how Herawt AI collects, uses, stores, and protects personal information when you use our website and services.

Last updated: February 28, 2026

1. Information We Collect

We collect information needed to operate our platform, secure accounts, and improve product performance.

  • Account Information: Name, email address, organization details, login credentials, and profile preferences.
  • Usage and Device Data: IP address, browser type, device identifiers, access logs, and feature interaction events.
  • Project and Annotation Data: Files, labels, and workflow metadata you submit through the platform.
  • Support Communications: Messages and attachments shared with our support or operations teams.

2. How We Use Information

  • Provide, maintain, and improve our services.
  • Authenticate users and enforce account security controls.
  • Monitor platform reliability, detect abuse, and prevent fraud.
  • Respond to customer support requests and product feedback.
  • Generate aggregated analytics to improve workflows and performance.
  • Meet legal and regulatory obligations.

3. Sharing and Disclosure

We do not sell personal information. We may share limited information with trusted service providers that support hosting, security, analytics, or payment operations, under contractual confidentiality and security obligations.

We may also disclose information when required by law, regulation, legal process, or to protect the rights, safety, and integrity of our users, platform, and business.

4. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including operational needs, contractual commitments, dispute resolution, and legal compliance.

5. Data Security

We apply administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, alteration, disclosure, and destruction. No system is absolutely secure, but we continuously review and improve our controls.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal data, and to object to or request portability of certain information.

To exercise these rights, contact us at hello@mizomade.com.

7. International Data Transfers

If information is transferred across borders, we use appropriate safeguards and contractual protections as required by applicable law.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated through the website or direct notice where appropriate.